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(1) For the purpose of adjudging penalty under section 33, the State
Commission shall authorise any of its member to be an adjudicating officer for holding an inquiry in the
prescribed manner after giving any person concerned a reasonable opportunity of being heard for the
purpose of imposing any penalty.
(2) While holding an inquiry the adjudicating officer shall have power to summon and enforce the
attendance of any person acquainted with the facts and circumstances of the case to give evidence or to
produce any document which in the opinion of the adjudicating officer, may be useful for or relevant to
the subject matter of the inquiry and if, on such inquiry, he is satisfied that the person has failed to
provide the relief recommended by the District Grievance Redressal Officer, without reasonable cause, or
wilfully ignored such recommendation, he may impose such penalty as he thinks fit in accordance with
the provisions of section 33.
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