The Consumer Protection Act `1986

An Act to provide for the better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers disputes and for matters connected therewith.
1986
  • CONSUMER DISPUTES REDRESSAL AGENCIES

  • 9
     Establishment of Consumer Disputes Redressal Agencies
  • 10
     Composition of the District Forum
  • 11
     Jurisdiction of the District Forum
  • 12
     Manner in which complaint shall be made
  • 13
     Procedure on admission of complaint
  • 14
     Finding of the District Forum
  • 15
     Appeal
  • 16
     Composition of the State Commission
  • 17
     Jurisdiction of the State Commission
  • 17A
     Transfer of cases
  • 17B
     Circuit Benches
  • 18
     Procedure applicable to State Commissions
  • 18A
     [Omitted.]
  • 19
     Appeals
  • 19A
     Hearing of appeal
  • 20
     Composition of the National Commission
  • 21
     Jurisdiction of the National Commission
  • 22
     Power and procedure applicable to the National Commission
  • 22A
     Power to set aside ex parte orders
  • 22B
     Transfer of cases
  • 22C
     Circuit Benches
  • 22D
     Vacancy in the office of the President
  • 23
     Appeal
  • 24
     Finality of orders
  • 24A
     Limitation period
  • 24B
     Administrative control
  • 25
     Enforcement of orders of the District Forum, the State Commission or the National Commission
  • 26
     Dismissal of frivolous or vexatious complaints
  • 27
     Penalties
  • 27A
     Appeal against order passed under section 27
  • MISCELLANEOUS

  • 28
     Protection of action taken in good faith
  • 28A
     Service of notice, etc
  • 29
     Power to remove difficulties
  • 29A
     Vacancies or defects in appointment not to invalidate orders
  • 30
     Power to make rules
  • 30A
     Power of the National Commission to make regulations
  • 31
     Rules and regulations to be laid before each House of Parliament